We consult with to to define the goals of your e-learning project. It’s not just as simple as saying ‘We want our staff to be better at … some procedure’, or ‘We want to see if people really know how to do a particular job safely’.
It’s far more than that. It involves getting really familiar with your corporate culture, intimately understanding your processes and procedures, talking to all types of stakeholders from management to end users, and familiarising ourselves with your reporting structure.
Once we understand what your e-learning goals are, how you intend to deploy them within your target area and the way you intend to measure the success of the project, we can start creating the basic building blocks of our e-learning instructional design.
On many occasions, we find that our clients already have a good sense of the content that they wish to use. In that case, our role would be one of oversight and insurance that the content matched the objectives.
Although storyboarding might be seen as an antiquated process, we find that it can help to quickly discover any potential gaps, bottlenecks or misdirection in the e-learning process. We find that this type of visual aid keeps everyone informed of the workflow and also allows the workflow to be compartmentalised for more efficient development.
Some people may find that scripting an e-learning development screen-by-screen is a tedious and unnecessary process. We beg to differ. It allows instructional designers and developers to crystallise the placement of every chunk of content in each step of the process. Every piece of text, every image, all audio and video components and every single user interaction is tabulated and signed off before anyone starts work.
We hate to waste valuable time and resources, both yours and ours. So once you’ve signed off on the script, we’ll build a prototype that will contain a functional representation of the more common elements of one of your e-learning modules. This is designed to allow your end users to experiment, and essentially either try and break it, or at least expose any potential flaws so that we can address them before we begin the actual build.
Once we have built the e-learning module(s), we generally upload them to a private, password-protected server environment or Learning Management System where you can test, interact, and comment on the content. Once this phase has passed muster, we will either deliver the content to your IT department, or commission it ourselves on your LMS, whatever you require.
Depending on the Learning Management System in place, we’ll upload all content and give you the keys to your new E-Learning content. But we won’t stop there. Periodically, we’ll consult with you to help you maintain the best possible standards, analyse the metrics with you and make suggestions for further improvements. We’re part of your team.